RECEPTION AND CONCIERGE

 

At On Site Security, we understand your need for a professional and courteous front of house team. We are committed to providing the best reception and concierge service to represent your business. We assign you dedicated 24 hour active reception security staff for the necessary interface between your building and its visitors.

 

About Our Staff

On Site Security strongly believes that the performance of your team should speak for itself. Turning this belief into reality, our attentive team is committed to offering excellent customer service and satisfaction. Licensed by SIA and DBS approved, our security guards are experts in handling diverse situations and never fail to make us proud.

The security guards at On Site Security are highly experienced individuals, with exceptional ethics and etiquettes. We provide them with bespoke training in communicating with customers of all different backgrounds. We ensure they dress in immaculate uniform and present themselves professionally.

Our reception service provides the most comprehensive solutions to your concierge problems. With SIA training, these individuals are encouraged to help your staff with reception tasks. Whether it be offices, hospitals, apartments, restaurants, sports clubs or museums, our highly trained team are always happy to offer a helping hand.

Responsibility

At On Site Security, our guards consider it their prime responsibility to secure the places entrusted to them. Your homes and buildings are their first and foremost priority. They work by a thorough inspection of the building and access points and are well-equipped to guard against unauthorised individuals.

 

Our reception and concierge service security individuals are responsible for recording the requisite visitor’s information in the form of a complete and compact copy. They vigilantly work to secure vehicles and inspect the requisite areas to ensure protection. They strive to offer redistribution on packages and are committed to following strict rules to avoid smoking.

On Site Security staff are primarily responsible for ensuring the best experience for all guests, customers, and staff. They are highly familiar with computer usage and are guaranteed to restrain any anti-social behaviour. On Site Security staff provide efficient, multifunctional security and reception services for all environments.

Our guards prevent criminal damage, theft and reduce the risk of potential attacks. The key to reducing these risks and creating a security environment that we are all associated with is to be vigilant, cautious, and prepared.

In addition to the obvious benefits of high visibility, we carry out a detailed security risk assessment, emphasising high-risk areas and any problems you may encounter at your property. We customise our services to give you maximum protection at a competitive price.

 

Our Reception Services

We take time with each of our clients to fully understand your reception and concierge service requirements before making a plan that exceeds expectations. With vast experience in this field, you can trust us to manage all aspects of security to enhance your guests experience through portraying a positive, secure, and polite first impression at your front of house.

Our aim is to remain consistent in performing customer-focused tasks and to adhere to your buildings policies.